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CII-ISB Study: 65.8 Percent Use AI, Only 21 Percent Run ERP Software

Posted on 20th Oct 2026 12:07:38 in Business, Digital Marketing

Tagged as: MSME, CII, ISB, artificial intelligence, ERP, small business, technology adoption

A CII-ISB study of 2,919 MSMEs finds 65.8 percent use AI tools but only 21 percent run ERP software, exposing the systems gap holding back productivity.

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